Cancellation Policy - Whistler Proposals:

Weather-Related Cancellation: At Whistler Proposals, we understand that Mother Nature can be unpredictable, and weather conditions may sometimes interfere with your planned proposal. The safety and enjoyment of our clients are of utmost importance to us. Therefore, if adverse weather conditions make it unsafe to proceed with your outdoor proposal, we may need to cancel or modify the proposal experience.

Heli Proposal Backup Plan and Rescheduling Fee: In the event of a weather-related cancellation for the helicopter tour, we are fully prepared to offer alternative indoor or weather-independent proposal options to ensure your special moment remains unforgettable. Our experienced team will work closely with you to create a backup plan that captures the essence and emotion of your original proposal idea.

a) Accepting the Backup Plan: If you choose to proceed with the proposed backup plan or an alternative indoor location, there will be no additional fee, and we will make all necessary adjustments to guarantee a magical and heartfelt proposal. You will be refunded for the helicopter tour addition to your package and instead, we will adjust the package to a valley option of your choosing.

b) Rescheduling Option: If you decide not to proceed with the backup plan and wish to reschedule the proposal for another date, a rescheduling fee of $75 + GST will be applied. This fee is intended to cover administrative costs and any additional expenses related to rearranging the proposal arrangements.

Please be aware that rescheduling is subject to availability, and we will do our utmost to accommodate your preferred date and time for the rescheduled proposal.

Refund Policy: If we cannot reach an acceptable reschedule date, the retainer will not be returned to the client. The retainer is non-refundable.

By choosing Whistler Proposals for your special moment, you agree to abide by this cancellation policy and acknowledge the importance of weather-related decisions for the safety and satisfaction of all involved parties.

If you have any questions or require further clarification about our cancellation policy, please do not hesitate to contact us. We are honored to be a part of your proposal and eagerly anticipate creating an unforgettable experience for you and your loved one.